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3 minute read

Customer Story: How Lupl turns Microsoft Copilot into your virtual legal assistant

Matt Pollins

Matt Pollins

Singapore corporate
In this article

    The legal landscape is evolving faster than ever, with AI and technology playing a crucial role in how firms operate. Staying competitive in this changing environment requires more than just adapting; it requires embracing the tools that can propel your practice into the future. That’s where Lupl’s Copilot integration comes in—a game-changer designed to streamline your legal operations, enhance efficiency, and allow you to focus on what truly matters: delivering exceptional legal services. 

    We asked three law firm leaders how the new integration transforms their work.

    Why Copilot is a game-changer

    The Copilot integration with Lupl offers legal professionals a virtual legal project manager, accessible through an intuitive natural language interface. Imagine having an AI assistant that helps you scope matters more effectively, manage tasks, monitor team workloads, and keep clients informed—all in real-time. This is more than just a tool; it’s a revolution in how legal work is done. 

    Azmul Haque, Managing Director of Collyer Law, discusses the potential of this integration: 

    “As my firm’s work takes me close to the cutting edge of business and industry, I recognize the immense potential of AI in revolutionizing our legal operations. The Copilot integration with Lupl represents a significant step forward in how we can manage our work. By providing streamlined access to matter statuses and task summaries, and automating routine email updates, this tool promises to enhance our efficiency and client communication. In an industry where AI is making work more efficient, the traditional billable hour model becomes increasingly outdated. Adopting such innovations is not just beneficial; it’s essential for staying competitive in the evolving legal landscape.” 

    Efficiency that Matters 

    For smaller firms and agile practices, the pressure to deliver high-quality services efficiently is ever-present. Mark Yeo, Director of Fortress Law, highlights how Copilot is a vital resource for firms like his: 

    “As a young partner running my own firm, I’m all about finding ways to work smarter, not harder. The Copilot integration with Lupl is a game-changer for us. It cuts down on the time my associates spend on admin stuff—like tracking matter statuses and drafting emails—so they can focus on the real legal work that actually matters. This kind of efficiency boost isn’t just nice to have; it’s crucial for a small, agile firm like mine to stay competitive and deliver top-notch service to our clients.” 

    Imagine reducing the time spent on administrative tasks like tracking matter statuses, consolidating updates, and drafting routine emails. With Copilot, these processes are streamlined, allowing your team to focus on more impactful work, thus increasing productivity and client satisfaction. 

    Delivering Personalized Client Service with Cutting-Edge Technology 

    In a boutique law firm, maintaining a personal touch with clients is key. Yet, the demands of managing cases and administrative tasks can make it challenging. Benjamin Sew, Partner at Gurdip & Gill, sees Copilot as the solution that bridges this gap: 

    “As a practitioner in a small firm, the Copilot integration with Lupl is an exciting initiative that places cutting-edge technology into our hands. This tool would free up time that I otherwise have to spend on administrative tasks (such as matter tracking and consolidating updates), allowing me to focus on work that adds value to my clients and give them the personal attention that has come to define boutique law practices.” 

    Copilot doesn’t just automate; it enhances the quality of your client interactions by freeing up your time for the personal attention that distinguishes your practice. 

    What Copilot can do for your firm

    With the Copilot integration, Lupl provides a comprehensive solution that addresses the key pain points of modern legal practice: 

    • Scope Matters Efficiently: Use AI assistance and integrated matter templates to ensure that your cases are scoped accurately from the start. 
    • Stay Updated in Real-Time: Get real-time updates on tasks, progress, and risks, keeping your team aligned and informed. 
    • Meet Deadlines: Never miss a deadline with Copilot’s smart reminders and task management capabilities. 
    • Manage Workloads: Monitor and manage your team’s workload and capacity, ensuring that no one is overwhelmed and that work is distributed evenly. 
    • Keep Clients Informed: Automatically generate AI-powered status updates for your clients, keeping them in the loop without extra effort. 

    Up to 70% reimbursement for Singapore law firms

    For Singapore law firms, the decision is made even easier for you with special grant packages expected to be available for the combined cost of the Legal Tech Platform powered by Lupl, and Copilot, at up to 70% reimbursement over 2 years. 

    See it in action today

    Book a meeting today and take the first step toward revolutionizing your practice. 

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